Privacy Policy
1. Introduction
At The Hidden Edition, we respect your privacy and are committed to protecting your personal information.This Privacy Policy explains how we collect, use, and protect the data you provide when using www.thehiddenedition.com, which is hosted and built on the Wix.com platform. By using our site, you agree to the terms outlined below.
2. Who We Are
The Hidden Edition Website: www.thehiddenedition.com Email: thehiddeneditionbooks@gmail.com. We are the “data controller” for your personal data. Our website is hosted by Wix.com Ltd., which acts as a “data processor” on our behalf.
3. What Data We Collect
A. Information You Provide Directly
When you place an order, subscribe, or contact us, we may collect: Name; Email address; Billing and shipping address; Phone number; Payment details (processed securely by Wix Payments, PayPal, or Stripe); Order information; Customer messages or support enquiries. We do not store full credit card information.
B. Information Collected Automatically (Wix System Data)
Wix automatically collects technical information such as: IP address; Browser type and version; Device information; Operating system; Site pages viewed; Session duration; Approximate location; Cookies and tracking technologies. This helps improve website performance and security.
4. How We Use Your Information
We use your data to: Process and fulfil orders; Send shipping updates; and order confirmations; Contact you regarding customer service; Improve website functionality, and user experience; Manage and protect our website; Send newsletters or promotions (only if you opt in); Comply with legal and financial record-keeping obligations. We do not sell your data.
5. How Your Data Is Stored (Wix Hosting Details)Wix stores data on secure servers located in: the United StatesEuropeIsraeladditional backup storage locations. Wix complies with:UK GDPREU GDPRCCPAISO 27001, 27018, SOC 1, and SOC 2. Wix may process data via its trusted third-party partners, but only to support core services.
6. Sharing Your Information
We only share your information with: A. Wix.com For site hosting, security, analytics, forms, checkout, and customer management.
B. Payment Providers Depending on what you use: Wix Payments; Stripe; PayPal
C. Delivery ServicesSuch as: Royal Mail; Evri; DPD; Other couriers
D. Analytics Providers(e.g., Google Analytics — if enabled). All third parties only use your data to perform essential services.
7. Cookies (Wix Cookie Policy)
Wix uses several types of cookies, including: Essential cookies: for security, login, and checkout
Functional cookies: remembering preferences; Analytical cookies: understanding site performance; Marketing cookies: used only if marketing tools are enabled.
Visitors can manage cookies directly in their browser settings.
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8. Your Rights Under UK GDPR
You have the right to:Access the personal data we hold;Request corrections; Request deletion; Object to or restrict certain processing; Withdraw consent (for marketing); Receive a copy of your data (“data portability”).To request these rights, contact:
thehiddeneditionbooks@gmail.com
Wix may assist us in fulfilling your request.